Create Your 1win Account and Start Playing Today

The mobile app registration follows the same process as the website, but everything is optimised for your phone screen. If you have already downloaded the app, use the steps below to create your account directly from your device.

1. Open the App: Launch the 1win app on your Android or iOS device and tap the registration button on the home screen.
2. Select a Sign Up Method: Choose from phone number, email address, or social media login. All methods are available within the app.
3. Enter Your Information: Fill in your personal details, select INR as your currency, and set a secure password.
4. Confirm Your Registration: Enter the confirmation code sent to your phone or email to activate your account.
5. Start Using Your Account: Once confirmed, you can log in, deposit funds, and access all features directly from the app.

Before you create an account, there are a few conditions you need to meet. These requirements exist to protect both users and the platform, and to comply with responsible gambling standards. All users must agree to the platform’s terms and conditions during the registration process. Only one account is permitted per person, and duplicate accounts may be closed.

1. Age Requirement: You must be at least 18 years old to create an account and participate in any real-money activity on the platform.
2. One Account Per User: Each person is allowed only one registered account. Creating multiple accounts is strictly prohibited.
3. Accurate Personal Details: All information you provide during registration must be truthful and match your official identity documents.
4. Document Readiness: You should have a valid government-issued ID available, as it will be required during the account verification stage.
5. Responsible Gambling Acknowledgement: By registering, you confirm that you are gambling voluntarily and are aware of the risks associated with real-money gaming.

Account verification is a mandatory step that protects your funds and confirms your identity as a legitimate user. Completing the 1win account verification process allows you to make withdrawals, access higher deposit limits, and keeps your account secure against unauthorised access. For users in India, submitting accurate documents also ensures your transactions are processed without complications.

1. Identity Verification: Upload a valid government-issued photo ID, such as an Aadhaar card, PAN card, or passport, through your account profile page on this site.
2. Address Confirmation: Provide a document confirming your current residential address, such as a utility bill or bank statement issued within the last three months.
3. Payment Method Verification: If requested, submit a photo or screenshot of the payment method you use for deposits and withdrawals to confirm ownership.
4. Selfie or Liveness Check: In some cases, you may be asked to submit a selfie or short video to confirm that you are the person named on the submitted documents.
5. Review and Approval: Once all documents are submitted, the verification team reviews your information. You will be notified through your registered email or account dashboard once approved.

Accessing your account takes only a few seconds once you are registered. Use the steps below to sign in and get back to your games or bets.

Open the Login Page

Click the login button on this page to go directly to the account sign in screen.

Enter Your Credentials

Type in the phone number or email address you registered with, along with your password.

Complete Two-Factor Authentication (If Enabled)

If you have set up two-factor authentication, enter the code sent to your phone or email to confirm your identity.

Access Your Account

Once your details are verified, you will be taken directly to your account dashboard where you can deposit, bet, or play.

After completing the sign up and making your first deposit, you are eligible for the welcome bonus offered on the platform. The bonus is structured to reward both casino players and sports bettors, giving you extra funds to use across both sections. Below is a breakdown of what you can receive.

The bonus is credited to your account after you make a qualifying deposit. Wagering requirements must be met before any bonus-derived winnings can be withdrawn. Always review the current bonus terms in your account before depositing.

Most registration issues can be resolved quickly by checking your details or contacting the support team. Below are the most frequent problems users encounter, along with recommended solutions.

• Problem: Confirmation code not received | Solution: Check your spam or junk folder, or request a new code after a few minutes. If the problem continues, contact support through the help section on this site.
• Problem: Registration form not submitting | Solution: Ensure all required fields are filled in correctly and that you have a stable internet connection. Try refreshing the page or switching to a different browser.
• Problem: Phone number already in use | Solution: This may indicate an existing account linked to that number. Use the password recovery option or reach out to the support team to retrieve access.
• Problem: Country or currency not appearing in the form | Solution: Ensure your device is not using a VPN, as this can affect how the form loads. Contact support if INR or India is not displayed as an option.
• Problem: Account blocked after registration | Solution: This can occur if your details triggered a security review. Contact the customer support team directly through the official help channel on this site for assistance.

If you have forgotten your password, the recovery process is quick and can be done directly through the login page. Follow the steps below to regain access to your account.

1. Go to the login page and click the “Forgot Password” link located below the password field.
2. Select your preferred recovery method: you can reset via your registered email address or phone number.
3. Enter your email or phone number in the field provided and submit the request.
4. Check your inbox or SMS for the password reset link or verification code and follow the instructions provided.
5. Create a new password, confirm it, and log in to your account using the updated credentials.

You may wish to close your account for personal reasons, including responsible gambling concerns or a decision to stop using the platform. Before deleting your account, ensure all pending withdrawals have been processed and your balance is at zero.

1. Log in to your account and navigate to the account settings section in your profile.
2. Look for the option to close or deactivate your account, or contact the customer support team through the official help channel on this site to submit a deletion request.
3. Confirm your identity if prompted by providing your registered email, phone number, or a verification code.
4. Once the request is reviewed and approved, you will receive a confirmation that your account has been permanently closed.